Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • ©All content appearing on this Web site is the property of:

    ©eXotic Wood chips, LLC 
    ©eXotic Wood Chips, LLC.
    646 Mendelssohn Ave N
    Golden Valley, MN 55427

    exotic Wood chips, LLC ©As a user, you are authorized only to view this web site. Images and content may not be copied or reproduced in any manner whatsoever without the prior written consent of eXotic Wood Chips, LLC.

    It is illegal to copy or use any portion of any Image whether (without limitation) by photographic means, scanning, digital copying, saving it to any computer, posting it to any Website, or as reference for another image.

    It is illegal to incorporate all or part of any Image into another image. Changing an Image does not give you any right to use the changed Image. The original Image, however modified or distorted, is still protected by copyright.

    Liability for unauthorized use of content:You agree that any Unauthorized Use of any Image by you is an infringement of copyright and that you will be responsible for any fees, damages and/or compensation arising from such unauthorized use.

    If permission is granted in writing by eXotic Wood Chips, LLC., any copy of the document (or portion thereof) must includethe following copyright notice: © eXotic Wood chips, LLC.  All rights are reserved by eXotic Wood Chips, LLC



  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by exotic Wood Chips, LLC. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of © eXotic Wood chips, LLC or any third party, except as expressly granted herein.



  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. exotic Wood Chips, LLC. and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if exotic Wood Chips, LLC believes that customer conduct violates applicable law or is harmful to the interests of exotic Wood Chips, LLC and its subsidiaries.



  • Privacy Policy
  • exotic Wood Chips, LLC use of personal information that you may submit to eXotic Wood chips, LLC through this Web site is governed by the exotic Wood Chips, LLC Privacy Policy.

    What information do we collect? 

    We collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form. 

    When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

    What do we use your information for? 

    Any of the information we collect from you may be used in one of the following ways: 

    ; To personalize your experience
    (your information helps us to better respond to your individual needs)

    ; To improve our website
    (we continually strive to improve our website offerings based on the information and feedback we receive from you)

    ; To improve customer service
    (your information helps us to more effectively respond to your customer service requests and support needs)

    ; To process transactions

    Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.


    ; To send periodic emails

    The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.



    Note: If at any time you would like to unsubscribe from receiving future emails, You may at any time opt out and we will remove your email address and / or mailing address from our database within 48 hours. Just send email to info@pimentowood.com stating "unsubscribe" ..



    How do we protect your information? 

    We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. 

    We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.

    After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

    Do we use cookies? 

    We do not use cookies.

    Do we disclose any information to outside parties? 

    We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

    California Online Privacy Protection Act Compliance

    Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

    Childrens Online Privacy Protection Act Compliance 

    We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

    Your Consent 

    By using our site, you consent to our online privacy policy.

    Changes to our Privacy Policy 

    If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below. 

    This policy was last modified on 11/12/2012

    Contacting Us 

    If there are any questions regarding this privacy policy you may contact us using the information below. 

    www.pimentowood.com
    12201 Minnetonka Blvd
    Minnetonka, MN 55305info@pimentowood.com
    612.868.5375



  • Shipping & Delivery
  •  

    ORDERS PLACED AFTER 3PM Central Time or any time over the weekend, will be processed the following business day.

    Fed Ex Express shipping is based on business days. IE... 2 day shipping, ordered during business hours on a business day, will arrive in 2 BUSINESS days after the order date. If the order was placed after shipping hours or on a weekend - it will take one extra day.

     

    If you have a special, urgent order or delivery time is critical, PLEASE CALL US @ 612-281-1869 and we will do our best to get your package delivered on time.



  • International
  • Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

    Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products.eXotic Wood chips, LLC is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.



  • Sales Tax
  • eXotic Wood chips, LLC charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.



  • Warranties
  • The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. PimentoWood.com makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. PimentoWood.com SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL PimentoWood.com BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    -- OR Depending on State --

    The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by PimentoWood.com.

    The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. PimentoWood.com is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

    The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not PimentoWood.com.

    The inclusion of material on this server does not imply any endorsement by PimentoWood.com, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

    A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although PimentoWood.com tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.



  • Return Policy
  • You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options).eXotic Wood chips, LLCreserves the right to change its payment procedures at any time without prior notice to you. 

    WARANTY:

    Items received defective or damaged may be returned within 30 days for a full refund or exchange for the same product. Used items will not be accepted for return or refund. Freight charges to return goods to us are your responsibility unless the item was shipped to you in error. Different products have different warranties depending on the supplier. Please contact us to verify warranties prior to purchasing or contact the supplier. If you suspect a defect in your new product, please contact us at info@pimentowood.com or call:

    612.868.5375